Privacy Policy

1. Overview

Note.now ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and website. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

We collect information you provide directly to us, including:

• Account registration data (name, email address, password)
• Business and organization information (company name, address, tax identifiers)
• Financial data you enter into the platform (invoices, transactions, reports)
• Payment information (processed securely through our payment processor; we do not store card numbers)
• Communications you send us (support requests, feedback)

We also collect certain data automatically, including IP addresses, browser type, device identifiers, and usage data through cookies and similar technologies.

3. How We Use Your Information

• To provide, maintain, and improve the Note.now platform
• To process transactions and send related information
• To send service updates, security alerts, and support messages
• To respond to your comments and questions
• To analyze aggregate, anonymized usage patterns solely to improve user experience (no individual financial data is used)
• To comply with legal obligations

We do not sell your personal data to third parties. We do not use your financial data for advertising purposes. We do not use your company's financial records, invoices, transactions, or any business data to train artificial-intelligence or machine-learning models, conduct market research, or build data products of any kind. Your data exists solely to power the Note.now service you use.

3a. No Surveillance or Monitoring of Business Activity

Note.now does not monitor, profile, or analyse your business activity beyond what is strictly necessary to operate the platform. We do not benchmark your financial performance against other customers, flag transactions for third parties, or share insights derived from your data with any outside organisation. The confidentiality of your financial records is as important to us as it is to you.

4. Data Storage and Security

Your data is stored on secure servers. We use industry-standard encryption (TLS 1.2+) for data in transit and AES-256 encryption for sensitive data at rest. We implement access controls, audit logging, and regular security reviews. Each organisation's data is logically isolated - no other customer can access your records. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing

We may share your data with:

• Service providers - third parties that help us operate the platform (hosting, payment processing, email delivery). These providers are contractually bound to protect your data.
• Legal compliance - when required by law, court order, or governmental authority.
• Business transfers - in connection with a merger, acquisition, or sale of assets, with appropriate data protection safeguards.

6. Cookies

We use cookies and similar tracking technologies to maintain session state, remember your preferences, and analyze platform usage. You can control cookie settings through your browser. Disabling cookies may affect some platform functionality.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured, machine-readable format)

To exercise any of these rights, contact us at [email protected].

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymize your personal data within 90 days, except where we are required by law to retain it longer (for example, financial records required for tax compliance).

9. Children's Privacy

Note.now is not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date and notify users via email or in-app notification for material changes. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:
Note.now
Email: [email protected]